Frequently asked questions
Working with MONEO
MONEO can be purchased from Moneo Latvia office or from our partners, who will also help you to set up the system according with your company’s processes.
We want all our customers to get the best of what we have created. Therefore, MONEO versions are always available for everyone and are free of charge. MONEO updates automatically to the latest version when you start up your system and it takes less than a minute of your time.
Customer support is provided by the MONEO office and our partners. MONEO support line:
+371 6290 1166 on weekdays from 9:00 to 17:00
or write to: help@moneo.lv
You can read MONEO’s user manuals here.
Based on our experience you can start working with MONEO just in one day, if you will be able to enter the necessary initial information. Additional time is required to transfer data from old systems or to adapt to more complex processes.
Technology
Yes. All the static data from the old system (contacts, banks, payment terms, articles, and similar information) that can be structured can be simply imported to MONEO. It is possible to transfer all historical data from some systems, depending on the openness and structure of the data you have there.
Contact MONEO because we already have ready-made packages for transferring data from some systems.
Sazinies ar MONEO, jo mums jau ir gatavas sagataves datu pārnešanai no dažām sistēmām.
MONEO users can work with both Windows and Macs.
MONEO server works on both Windows, Mac and Linux operating systems.
Operating system:
Recommended: MAC OS 10.13 or later (min. Mac OS 10.7)
Recommended: Windows 10 (min. Windows 7)
Processor:
the minimum depends on the requirements of the OS to be used,
Recommended: Dual core, 2,4 GHz, PassMark> = 2000 or better.
Memory:
the minimum depends on the requirements of the OS to be used,
Recommended RAM 8 Gb of free memory for MONEO work.
Disk space:
The hard disk space is more dependent on the operating system, a minimum of 1.5 Gb of free space, recommended > 10 Gb
Internet connection:
10 users at least 10mbit, regardless of the amount of data.
Packet loss ratio – we’d like it to be 0, but it never happens, so we’ve tested that MONEO also works with a 5-8% loss.
MONEO server and your data are always in a safe place – in the cloud. This means that you do not have to worry about server maintenance, backup, power failure, and many other technical things! Simply connect to the MONEO server from anywhere.
However, if you want to take care of your data on your own, inhouse server, this option is also provided in the MONEO Standart and MONEO Pro packages. Contact us for more information.
Tomēr, ja Tu vēlēsies pats rūpēties par saviem datiem uz sava servera – arī tāda iespēja ir paredzēta, MONEO Stabdart un MONEO Pro pakās. Papildinformāciju jautā MONEO.
Functions
Yes, you can! MONEO provides various customization options that you can use without programming, we are also working on creating new features. Contact us if you want to cooperate!
Yes, you can! MONEO Standart and MONEO Plus packs include the ability to work with multiple companies’ data on a single server and within a single license. We also have a special offer for accounting bureaus – you can arrange bookkeeping for unlimited number of companies and allow your customers to connect to MONEO data.
Read more about it here – MONEO for accounting bureau.
MONEO is an open software – it’s easy to connect and integrate it with your existing POS software! Contact our support to find out more.